Thank you for choosing Helix Virtual Medicine for your health care needs. If you have any questions about the information contained within this document, please call us at 888-944-6369 or email helixathome@helixcares.com for assistance.
We are committed to protecting your privacy. This privacy policy explains what information we collect about users of our website and describes how we will use it. Our website may contain links to other sites that are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, your information may be used by the operators of those sites in accordance with their privacy policy, which may differ from ours.
Federal regulations implemented by the government under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) are in effect as of April 14, 2003. These regulations require our office to provide you with a privacy notice. This notice describes how your personal medical information may be used and/or disclosed by Helix Virtual Medicine to carry out treatment, payment, or health care operations, and for other purposes that are permitted or required by law. It also describes how you can obtain access and control of this information. These regulations also require our office to obtain your acknowledgement of receipt of this notice. Please take this privacy notice home with you for your records. If you have any questions, please feel free to ask a HELIX employee.
Protected Health Information (PHI) refers to any patient information relating to treatment, diagnosis, or payment that identifies a person.
Helix Virtual Medicine uses PHI when employees within the organization share, examine, or analyze a patient’s medical information. Helix Virtual Medicine discloses PHI upon the release, transfer, or given access of PHI to other external persons or facilities. Except for the following circumstances, Helix Virtual Medicine will not release your PHI without your written authorization.
Helix Virtual Medicine will use and/or disclose your PHI to provide medical services, coordinate medical care, and/or help manage your health care and other medical services. Helix Virtual Medicine may also disclose PHI to external persons or facilities that will be involved in your medical care.
Your PHI will be used and/or disclosed, as needed, to help obtain payment for your services. These uses are often required to obtain payment from third parties. Many services require prior authorization, and your PHI may be disclosed to obtain insurance authorization for such services before they are rendered.
Your PHI may be used and/or disclosed, as needed, to aid in the everyday administration of Helix Virtual Medicine. In order to provide you and your family with quality care, Helix Virtual Medicine may use your PHI for quality control reviews, internal investigations, performance reviews, training of new employees, and for other health-related activities. Helix Virtual Medicine may also use and/or disclose your PHI to provide information to you.
Helix Virtual Medicine may use and/or disclose your PHI to ensure continuation of care by checking on your progress or notifying you of received test results.
Helix Virtual Medicine may use and/or disclose your PHI to inform you of various treatment options or programs that may be of benefit to your care.
Helix Virtual Medicine may use and/or disclose your PHI to inform you of various medical benefit services in the community that may be of use to you.
Helix Virtual Medicine may use and/or disclose your PHI to the appropriate authorities in the following situations without your authorization:
Helix Virtual Medicine may use and/or disclose your PHI to the appropriate authorities in certain situations. You have the opportunity to consent or object to the use and/or disclosure of all, or part, of your PHI in the following situations:
If an emergent situation exists where it is impossible to obtain your consent for PHI uses and/or disclosures, Helix Virtual Medicine will make every effort to obtain consent once the emergent situation is resolved.
Helix Virtual Medicine will not use and/or disclose your PHI to any outside marketing agencies without written consent.
Helix Virtual Medicine may disclose your PHI to notify a family member or another responsible person of your care or condition. You will be given the opportunity to agree or object to the disclosure of this PHI before we will communicate with other persons involved in your care.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers’ systems to recognize your browser, and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser. Allow your browser to accept cookies if you would like to use the functionality of this site.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
View Google Analytics Public Policy https://policies.google.com/?hl=en-US
HelixVM.com utilizes Google Analytics Advertising Features that may include the following:
HelixVM.com site visitors can opt-out of the Google Analytics Advertising Features through Ad Settings, Ad Settings for mobile apps, or any other available means.
To prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on for websites using the supported version of Google Analytics JavaScript (analytics.js, gtag.js).
If you want to opt-out, download and install the add-on for your web browser. Click here to learn more.
This online privacy policy applies only to information collected through our website and not to information collected offline.
By using our site, you consent to our online privacy policy.
Any and all changes to our privacy policy will be posted on this page.
If there are any questions regarding this privacy policy, you may contact us at helixathome@helixcares.com.
Helix Virtual Medicine is committed to ensuring that individuals with disabilities can access all of the goods, services, facilities, privileges, advantages, and accommodations offered by Helix Virtual Medicine through its website, https://helixvm.com. We are utilizing guidelines issued by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C) to implement functional improvements, and are also working to ensure that all content on https://helixvm.com satisfies the criteria set forth in WCAG 2.1. If you are having trouble accessing our site, please call us at 888-944-6369 or email helixathome@helixcares.com for assistance.
© 2021 Helix Virtual Medicine. All rights reserved.
© 2021 Helix Virtual Medicine. All rights reserved.