Federal regulations implemented by the government under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) are in effect as of April 14, 2003. These regulations require our office to provide you with a privacy notice. This notice describes how your personal medical information may be used and/or disclosed by Helix Virtual Medicine to carry out treatment, payment, or health care operations, and for other purposes that are permitted or required by law. It also describes how you can obtain access and control of this information. These regulations also require our office to obtain your acknowledgement of receipt of this notice. Please take this privacy notice home with you for your records. If you have any questions, please feel free to ask a HELIX employee.
Protected Health Information (PHI) refers to any patient information relating to treatment, diagnosis, or payment that identifies a person.
Helix Virtual Medicine uses PHI when employees within the organization share, examine, or analyze a patient’s medical information. Helix Virtual Medicine discloses PHI upon the release, transfer, or given access of PHI to other external persons or facilities. Except for the following circumstances, Helix Virtual Medicine will not release your PHI without your written authorization.
Helix Virtual Medicine will use and/or disclose your PHI to provide medical services, coordinate medical care, and/or help manage your health care and other medical services. Helix Virtual Medicine may also disclose PHI to external persons or facilities that will be involved in your medical care.
Your PHI will be used and/or disclosed, as needed, to help obtain payment for your services. These uses are often required to obtain payment from third parties. Many services require prior authorization, and your PHI may be disclosed to obtain insurance authorization for such services before they are rendered.
Your PHI may be used and/or disclosed, as needed, to aid in the everyday administration of Helix Virtual Medicine. In order to provide you and your family with quality care, Helix Virtual Medicine may use your PHI for quality control reviews, internal investigations, performance reviews, training of new employees, and for other health-related activities. Helix Virtual Medicine may also use and/or disclose your PHI to provide information to you.
Helix Virtual Medicine may use and/or disclose your PHI to ensure continuation of care by checking on your progress or notifying you of received test results.
Helix Virtual Medicine may use and/or disclose your PHI to inform you of various treatment options or programs that may be of benefit to your care.
Helix Virtual Medicine may use and/or disclose your PHI to inform you of various medical benefit services in the community that may be of use to you.
Helix Virtual Medicine may use and/or disclose your PHI to the appropriate authorities in the following situations without your authorization:
Helix Virtual Medicine may use and/or disclose your PHI to the appropriate authorities in certain situations. You have the opportunity to consent or object to the use and/or disclosure of all, or part, of your PHI in the following situations:
If an emergent situation exists where it is impossible to obtain your consent for PHI uses and/or disclosures, Helix Virtual Medicine will make every effort to obtain consent once the emergent situation is resolved.
Helix Virtual Medicine will not use and/or disclose your PHI to any outside marketing agencies without written consent.
Helix Virtual Medicine may disclose your PHI to notify a family member or another responsible person of your care or condition. You will be given the opportunity to agree or object to the disclosure of this PHI before we will communicate with other persons involved in your care.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
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Helix Virtual Medicine is committed to ensuring that individuals with disabilities can access all of the goods, services, facilities, privileges, advantages, and accommodations offered by Helix Virtual Medicine through its website, https://helixvm.com. We are utilizing guidelines issued by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C) to implement functional improvements, and are also working to ensure that all content on https://helixvm.com satisfies the criteria set forth in WCAG 2.1. If you are having trouble accessing our site, please call us at 888-944-6369 or email firstname.lastname@example.org for assistance.